INDUSTRIAL POWER

Keep your engine,
and your operations,
running smoothly.

Easy equipment ownership with the help of Cat Customer Value Agreements.
Easy equipment ownership with the help of Cat Customer Value Agreements.

Protect your engine investment with a Cat® Customer Value Agreement (CVA).

Looking for a hassle-free way to protect your investment throughout the lifecycle of your Cat® engine? Then you should look into a Cat Customer Value Agreement. Cat Customer Value Agreements are easy and flexible ownership plans designed to fit your budget and your business needs, extend your equipment life and maximise your overall engine investment.

Hassle-free ownership and maintenance. Equipment health management and monitoring. Around-the-clock expert support and access to the right data and insights, right from your phone. With Cat Customer Value Agreements, you get all of this for a smoother path to long-term ownership of your Cat engine. And with flexible coverage plan options, tailored to your unique needs, Cat Customer Value Agreements help you do more and stress less.

Up to 50% longer component life with Genuine Cat Filters
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Up to 50% longer component life with Genuine Cat Filters
Up to 2x longer engine life with Cat Fluids
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Up to 2x longer engine life with Cat Fluids
Up to 80% lower fuel injector cost per hour with Cat Filters
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Up to 80% lower fuel injector cost per hour with Cat Filters
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CVA - Power Systems Video
Customer Value Agreements
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Customer Value Agreements

What is a Customer Value Agreement?

Cat Customer Value Agreements are hassle-free maintenance plans for your engine. These plans feature comprehensive solutions for parts, services and connected technologies designed to address the evolving needs and expectations of your engine.

You can set up a Customer Value Agreement for individual assets, multiple assets or an entire fleet. They’re available for existing and new products, manufactured by Caterpillar or not. Payment terms are flexible, too — choose from a predetermined flat rate or pay for “power by the hour.”

All the benefits of a Cat Customer Value Agreement

Stress free ownership, hassle-free maintenance and expert dealer support—it’s what you get with a Customer Value Agreement for your Cat engine. Because whatever your industry, whatever your Cat product—keeping it in excellent condition means more production and lower costs. That’s a Cat Customer Value Agreement.

 

Hassle-Free Maintenance and Ownership

Make performance-optimising maintenance decisions for your equipment with confidence. Through scheduled maintenance, expert information at your fingertips and Genuine Cat Parts delivered right to you, giving your engine the best has never been easier.

Hassle-Free Maintenance and Ownership
Hassle-Free Maintenance and Ownership

Security of Expert Dealer Support

Whatever it is, we want to hear it. Contact your dealer for expert diagnostic and troubleshooting support with just a phone call. With resources for maintenance planning, equipment repairs, rebuilds and upgrades, we’re set on keeping your downtime at an all-time low.

Expert Dealer Support
Expert Dealer Support

Effortless Equipment Health Management

When you know your engine from the inside out, making the right choices to prioritise equipment health is crystal clear. Get real-time data on operating hours, location, fault codes, fuel burn and maintenance alerts sent directly to your smart device.

Hassle-Free Ownership
Hassle-Free Ownership

Why do Cat Owners Choose a Customer Value Agreement?

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CVA | Customer Testimonial – Power Systems

Protect Against the Unexpected with Extended Service Coverage (ESC)

Get protection beyond your engine’s included warranty for coverage that outlasts. No matter what you may run into, there’s a plan to cover your needs.

Get Covered
Protect Against the Unexpected with Extended Service Coverage (ESC)
Protect Against the Unexpected with Extended Service Coverage (ESC)

Connect with Equipment Data

Having the right equipment data is essential for quick decision-making. With Cat Digital Services, extensive machine data keeps your fleet as productive as possible.

View Digital Services
Connect with Equipment Data
Connect with Equipment Data

Additional resources on Cat Customer Value Agreements

Customer Value Agreements
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Customer Value Agreements

What is a Customer Value Agreement?

View all the benefits that Cat Customer Value Agreements come with in a simple, overhead view with this guide.

Download

Customer Value Agreements Brochure
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Customer Value Agreements Brochure

What to Expect in Every CVA.

Check out the benefit breakdown and different Customer Value Agreement programs.

Download

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