Jeff Payne,
Implementation Manager

Jeff’s experience as a mechanic, at Caterpillar and elsewhere, dates back to 1981, so he knows the ins and outs of equipment maintenance. He also knows just how much smarter today’s machines are than those built decades ago. All the electronics they contain tell him — and you — a lot about their health. As he travels to jobsites around the world, Jeff looks and listens carefully to equipment, seeking ways to increase your uptime and productivity.

In His Own Words

• Last Cat® machine you operated: “A 311E I rented to dig trench for a foundation on my property”
• Last time you turned a wrench: “Almost every week, either at work or in my shop at home”
• Most used tool in your own shop: “My car lift”
• One fun fact about you: “I filmed a video with Mike Rowe from Dirty Jobs”