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Connect your electric power assets using hardware, data streaming technology, and digital tools that allow you to monitor and manage your generator performance, costs, and operational efficiencies. Gain even more value with help from Cat® dealer experts who can monitor your generators in real time.
Three components are necessary to deliver the benefits of connection:
No matter what application you use your gensets in, easier access to more data will help you get more from your power assets.
A Caterpillar customer in North Carolina ran a diesel genset for 25 hours after losing grid power due to a hurricane. Cat RAM allowed them to monitor genset status without venturing into the storm and allowed them to see when refueling was required.
At an African firm, an alarm from Cat RAM for high crankcase pressure caused prompt investigation, which revealed an out-of-spec cylinder head needing replacement. The unit was back in service within eight hours. Had it run to failure, downtime could have exceeded two weeks, and repair costs would have been exponentially higher.
With Cat RAM in place, a Middle Eastern utility was able to save 180 hours of labor per month and 5 hours of travel and troubleshooting with each repair. They achieved over 95% maintenance accuracy, improving performance and uptime.
When a railroad needed 80 rental gensets, their local Cat dealer provided 80 C32 units. Due to monitoring through Cat RAM, these machines ran for 2.5 years without an unplanned shutdown and were almost 7% more fuel efficient than the railroad’s already stringent requirement.
Your Cat dealer will select the most suitable hardware for your generator based on application and other factors. You can install hardware at the point of purchase or after purchase. This hardware sends and receives the data that makes Cat RAM an effective tool for increasing your peace of mind and genset life cycle.
Proactively monitor connected assets with Cat RAM, using a desktop or mobile app interface to access equipment data from anywhere in the world and on the go.
Manage your power assets from one online source. View inventory and asset details from any iOS or Android device. For additional asset details and troubleshooting, use the Cat RAM User Interface desktop version.
Cat RAM and the Cat RAM Mobile App work together to give you the ability to monitor your electric power assets anytime, anywhere. The Cat RAM App helps control costs, reduce risk, and improve business and system performance.
With any Cat RAM subscription you will get access to my.cat.com, our complimentary portal. Enroll in standard and intermediate Cat RAM subscriptions to get the most from the platform.
Get a complimentary Cat RAM Standard Subscription for a limited time at participating dealers.*
*Availability of data and services is based on device and subscription type. Contact your Cat dealer for details.
Get more from your electric power systems with an Intermediate level subscription. More data parameters allow experts to gain a higher level insight, allowing them to take proactive preventive measures.
*The number of streaming data channels available may be impacted by variables and restrictions. Please contact your dealer for details.
Operate your generator set at peak performance with guidance provided by Cat dealer experts.
Cat Connect's interface, Cat RAM, continuously captures and analyzes critical performance and health data, alerting the Caterpillar advisor when fault codes arise. Your Cat dealer can proactively respond before failure and ensure repairs are performed. This can prevent more costly repairs that would be necessary if the asset had run to failure.
Realize even more value with Condition Monitoring. Benefit from the expertise of dedicated Cat dealer advisors with the experience to analyze your electric power asset’s data and prevent faults before they occur. These experts can improve genset performance, helping you get the most from your Customer Value Agreements (CVAs) and Long-Term Service Agreements (LTSAs). These flexible service plans keep advisors monitoring your power assets over a period of time and provide tailored service options to help you get the most from your generators.
The technology for Cat RAM (Product LinkTM hardware) end-to-end system is designed with multi-layer security controls and safeguards to protect against unauthorized access and disclosure. High-level security safeguards include, but are not limited to: