How Cat^® Customer Value Agreements (CVA) Can Benefit Your Farming Operation

What is a Cat® Customer Value Agreement?

Simply put, a CVA is a plan that protects your machines through regularly scheduled maintenance and Cat parts kits delivered to your door. There are different CVAs for new machines, certified used machines, and even machines you currently own. With select CVA packages, you can also get 24/7 real-time dealer monitoring on your farm machinery.

How do farmers benefit from CVAs?

CVAs are a great way to make your Cat machine ownership worry- and hassle-free. By delivering parts straight to your door, you minimize any unscheduled downtime and catastrophic failure of your machine. Parts delivery becomes especially important when you live in a more rural area and your dealer is not close by. The goal is to make your regular machine maintenance as simple as possible so you can ensure that your equipment is ready to do the work. With things like Cat filters, for example, you can get 50% longer component life and 80% lower fuel injector cost per hour.

Controlling costs for your farming operations is always important, no matter where you live. That’s where a CVA comes in – for up to 5 years*, you’ll have a set cost for maintenance that you know ahead of time and which can be rolled into your regular monthly machine payment.  You know the exact cost of planting corn on your farm – why shouldn’t you know the cost of your machine maintenance too?

As we mentioned before, some CVA packages also come with dealer monitoring, providing you with an extra level of support for your machine and added peace of mind. Your dealer monitors the machine in real time and if they see something serious come up, they can reach out to you directly to see if you need a certain part delivered or someone from the dealership to come and perform a repair.

To help keep machine maintenance top-of-mind, you can also set up alerts and inspections through the Cat Inspect app.