Sign In
Welcome! Sign In to personalize your Cat.com experience
If you already have an existing account with another Cat App, you can use the same account to sign in here
Register Now
One Account. All of Cat.
Your Caterpillar account is the single account you use to log in to select services and applications we offer. Shop for parts and machines online, manage your fleet, go mobile, and more.
Account Information
Site Settings
Security
Start with a basic "walk-around" inspection to check for any obvious problems such as loose wires or cables, visual damage to the unit and appropriate fluid levels. If the engine continues to run roughly, try the following:
1. Check the choke knob - if it is still out, adjust it and see if the engine runs better.
2. Check the air filter. Dirty air filters can cause the engine to run roughly. If it is dirty, clean it, reinstall and try running your generator again.
If none of these solutions fix your problem, call the Customer Interaction Center or take your unit to a local Caterpillar Home & Outdoor Power Authorized Caterpillar Sales and Support Center (ASSC).