Mixer VIP Package (RM) National Offer

January 1, 2024 – June 30, 2024
Audience: Americas North Field Personnel and Dealers  

The Offer:

Caterpillar is pleased to announce the Paving National Offer for Mixer VIP Package (RM’s) effective January 1, 2024 – June 30, 2024. This offer includes support for CVA level 1 kit.

The offer is the combination of a level 1 CVA (Convenience) that includes a 2-year preventative maintenance kit with Cat® Genuine parts with VisionLink® ConnectPro connectivity. This is combined with a 2-year / 2,000-hour Powertrain + Hydraulic + Technology (P+H+T) Equipment Protection Plan (EPP)..

Inspection and Support:

  • STR23RMCVA – Inspection/CVA/Connectivity Support Program (US and Canada)
  • STR23RMEPP – EPP Support Program (US and Canada)

Offer Disclaimer:

Offer valid from January 1, 2024 – June 30, 2024, on eligible new Cat Large Rotary Mixers (RM) sold with a CVA Contract. Offer is available to customers in the USA and Canada only and can be combined with local RSA support. Offer subject to machine availability. Final machine prices are subject to change. This offer may change without prior notice and additional terms and conditions may apply. The P+H+T EPP is provided through Cat Financial for use at participating Cat dealers.

Frequently Asked Questions:

  1. What machine sales qualify for the campaign? The campaign is for Sale Type 1, 2, 3 (w/ approval) and 4 (new machines sold to private customers). RPO, sales type 3, is allowed with Paving TM approval. Corporate Account, National Account, Governmental, Global Pipeline managed accounts, and Global Mining managed accounts are excluded.
  • Qualifying Machines: Below is a list of qualifying Cat machine models and support levels for each program. Please refer to GCSS for additional detail.
     
Model STR23rmcva Support STR23RMEPP Support
RM400 $3416 $3380
RM500 $3566 $4700
RM600 $3847 $6350
RM800 $3847 $7300

 

  1. Is there a limit on how many machines this offer can be claimed on?
    No, the only limit is on which models are included and the date range of the program.

  2. Do used or rental conversion machines qualify?
    No. The campaign is for new, Sale Type 1, 2, and 4 machine sales. RPO sales type 3 is allowed with Paving TM approval.

  3. Can exceptions be requested for machines that are not eligible for the offer?
    No. The campaign only applies to the specified models.

  4. Do the variance caps and other merchandising business rules apply to the offer?
    All business rules for merchandising apply. The Inspection/CVA Support Program and EPP Support Program may be stacked onto standard RSA support but must not exceed the merchandising CAP. Corporate Account, National Account, Governmental, Global Pipeline managed accounts, and Global Mining managed accounts are excluded.

  5. What are the program codes?
    The programs are in the Global Commercial Support System (GCSS) and are following:
    • STR23RMCVA – Inspection/CVA/Connectivity Support Program
      • CVA – 2 Years/2000 Hours/Parts Kits, Oil Sampling
      • Connectivity – VisionLink ConnectPro Connectivity Services
    • STR23RMEPP – EPP Support Program (US and Canada)
  6. Is participation in the offer mandatory for dealers?
    No. While this offer will be advertised Nationally in the US and Canada, each dealer may choose, on a transaction basis, to use other merchandising programs such as RSA to support a sale. All advertising materials are tagged with “offer at participating Cat dealers only.” Caterpillar sales variance is intended for use with finance programs when Caterpillar is the lender. Sales Variance cannot be used with dealer finance offerings nor can it be used with independent lenders.

  7. How does a dealer claim merchandising support for the National offer?
    The program codes are STR23RMCVA and STR23RMEPP. This offer may be combined with local RSA support and TAR with Paving Rep approval.
    • Machine must PIN within program parameters (start and end dates). Quote or signed order date does not apply. Global Machine Pricing – Americas Merchandising is the only group that can approve exceptions for use of these programs beyond program end date.
    • Both program codes must be used and cannot be used independently. CVA code only usage requires written approval from local Paving Territory Manager. Use of the EPP only code is prohibited.
    • Exception will be allowed if dealer has placed order and has Machine Sales Order (MSO) with estimated delivery date prior to program end date and date has moved due to “Cat Fault” beyond program end date.
    • Exception will NOT be allowed if product is not available until after program end date.
       
  8. What if a customer is purchasing a product included in the campaign and one that is not? Can the campaign offer be applied to both products?
    No. Each product is eligible for different merchandising support. This National offer supports some products but not all.

  9. Can the National campaign be combined with other retail merchandising programs?
    Yes. This National campaign can be combined with local RSA support and TAR, with Paving Rep approval.

  10. Can a dealer self-insure the EPP portion?
    No, if a dealer claims against STR23RMCVA they are required to purchase the EPP coverage through Cat Insurance and claim against STR23RMEPP.

  11. Could the support offered via the National offer be utilized with alternative service providers chosen by the dealer?
    No, the program is offered through Cat Financial Services Corporation only. There is no cash in lieu of program.

  12. Does the program still apply if a dealer sources a new machine from another dealer?
    Yes.

  13. Can the dealer offer a different EPP term? What is the parts reimbursement level?
    Yes. Other EPP terms are acceptable (e.g., 3-year / 5,000-hour P+H+T) but dealer claim against STR23PAVCVA cannot exceed the actual cost of the EPP or the cost of the 2-year / 2,000 hour coverage. Dealers can offer Premier EPP coverage as appropriate but cannot offer an EPP without a Hydraulic or Technology component (i.e., Powertrain EPP only). Cost of coverage and proof of enrollment will be verified via SIMSi. Dealer Parts repair expense is reimbursable at +25% D/N.

  14. Will the customer still qualify for the CVA if they pay cash or prefer to finance their machine independently outside of Cat Financial?
    Yes, customers do not need to finance at Cat Financial to also qualify for the CVA offer. However, customers must sign a CVA contract to take advantage of the offer.

  15. What type and length of CVA contract is required?
    The signed CVA must at least match the 2-year term of the Inspection and CVA. The CVA should be a level 1 CVA (Convenience) that includes a 2-year preventative maintenance kit with Cat Genuine parts, VisionLink ConnectPro connectivity, and Powertrain + Hydraulic + Technology EPP (avail through the associated program).