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What happened?
Advanced Condition Monitoring a digital service under Cat® Connect uses analytics along with expert advisory Services to transform data into actionable information. Analytics detected a misfire on two cylinders of a G3608 engine of a remotely monitored unmanned natural gas compressor station based in the United States. The customer was able to take the necessary steps to resolve the issue and keep the unit running.
What action was taken?
The Fleet Advisor recommended that the pre-chamber needle valve be temporarily adjusted, then returned to its normal position if minor clogging occurred in the valve. This procedure stopped the misfire.
What is the value to the customer?
The customer benefited in several ways:
The total value derived from this single issue is approximately $2,750. The cost of the service is $400 per month at 98% run time.